Inquiries

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Tickets

Tickets can be purchased via the Fever App. You can download the app on Google Play and Apple Store and on the Fever website.

Who do I contact for issues with purchased tickets?

For all questions or issues with tickets, contact our Help Desk, call us 1 (646) 849-6917. or email us at hello@feverup.com

What is your refund/exchange policy?

All tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact us for more information. Be sure to include your ticket order number.

What are the official sellers for this experience?

Official tickets for Michelangelo’s Sistine Chapel: The Exhibition can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Do I need to print my ticket?

No, your contactless tickets will be validated directly in the Fever App.

For any issues with tickets please email hello@feverup.com or call 646-849-6917

Venues

What is the minimum age requirement?

All ages welcomed!

Are the exhibits and venues wheelchair friendly?

Yes, the selected venues and exhibits are wheelchair accessible.

Do I need to arrive at the start of my scheduled session?

It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.

What happens if I arrive late?

Your ticket will still be valid, but you may be required to wait until there is space in the following times slots.

What are the prohibited items at the experience?

Outside food & beverage, anything that may disturb other patrons.

Can I smoke or vape?

No.

Is alcohol permitted?

No.

Can I bring food or drink inside?

Sorry, no outside food or drink is allowed.

Are strollers allowed?

Yes, parents with strollers are always welcome. Your baby will have one of the best views in the house!

Will there be strobe lights?

What are the source of the images and when were they taken?

The exhibit is produced by Special Entertainment Events (SEE), a L.A.-based exhibition production company which acquired the worldwide rights to the fresco reproductions from Bridgeman Images. The photographs were taken post-restoration of the ceiling; in some cases, color enhancement was necessary to match the images for consistency.

For any issues with tickets please email hello@feverup.com or call 646-849-6917

Covid

Is it COVID safe?

Local regulations for COVID safety will apply.

Should I wear a mask?

The exhibition adheres to local regulations regarding mask requirements.

Will vaccination passports be required?

The exhibition adheres to local regulations regarding vaccination passports.

For any issues with tickets please email hello@feverup.com or call 646-849-6917

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General inquires

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